Apply for Free Trial
The typical feedback we receive from our customers is that they wish they had made this investment sooner, before back pain became an issue.
However we understand that you would like to try the chair out before committing to this investment! We have two options of Free Trial:
1)for customers who live close to our stores located in BC, Canada.
2) For anyone purchasing the chair online and living further from our stores.
1) NO OBLIGATION FREE TRIAL of any SpinaliS Chair before purchase for customers located in Vancouver, BC:
1) How that works?
If you are located in Vancouver, BC (Canada), the SpinaliS Chair of your choice can be delivered by SpinaliS representative to your home/ office address where you can test it for free for one week. One week shall be a good time for you to find out if the chair works for you or not. You are going to test a DEMO model and we don’t charge you anything for the delivery.
2) What happens next?
If you like it - we will pick up the DEMO chair you are testing and deliver you a new chair which you will order and pay for.
If you don’t like it - we will pick up the DEMO chair you were testing and you won't be charged anything for the free trial, delivery or pick up.
3) Is there any charge or obligation?
The Free Trial is RISK-FREE and has NO OBLIGATION for you as a customer. It’s to let you try the chair and see if it works for you or not. We stand behind our product and are taking the risk and delivery cost on us.
4) Is there any limitation?
Each customer can enjoy this complimentary service for one selected SpinaliS Model per person. In case you are a Company and wanted to test more than one model for your employees or colleagues, we are happy to arrange that. If you are an individual and wanted to test more than one model, we might charge you our delivery costs in case more than one delivery and one pick up.
2) FREE TRIAL for customers who live further from our stores, ordering SpinaliS chair online:
If you live further from our stores, please reach out to us via email: info@spinalis-chairs.ca to apply for the FREE TRIAL. We will use our expertise and help you find the chair which will suit you the best. After you purchase the chair online, we offer you two weeks trial period. Then, in case it's not what you expected, you can send it back to us and get a full refund on its cost.The customer is responsible for shipping costs. If the customer originally received the chair from SpinaliS Canada with the Free Shipping Promo or with Discounted Shipping Rate, in case of a return, the customer will be refunded the amount for the chair after deduction of FULL shipping costs covered by SpinaliS Canada.
For FREE TRIAL orders - no restocking fee will be charged.